Custom Software & Products · Healthcare
NPC membership system for Nirmal Hospitals
A digital membership platform for the Nirmal Preventive Care programme, covering membership plans, enrolment, digital membership identity and administration.
- Client
- Nirmal Hospitals
- Region
- Surat, India
- Timeline
- Shared on request
- Team
- Shared on request
Context
The situation we found
Multi-speciality hospital group
Engagement model: Shared on request
Membership enrolment and record-keeping for the preventive care programme were handled through manual, paper-led processes. KoderClub built a digital platform so members can enrol and be verified consistently, and so the hospital team can administer plans from one place.
Challenge
What was blocking the business
The constraints that had to be resolved before any technology decision mattered.
Approach
How we solved it
The decisions that produced the outcome, not a feature list.
Membership plans modelled first
Plan structures, inclusions and validity rules were modelled before any build so the platform reflects how the programme actually operates.
Digital membership identity
Each member receives a digital membership record with a QR-based identity that hospital staff can verify at the point of service.
Member and admin workspaces
A member view for their own plan and validity, and an admin workspace for enrolment, plan management and renewals.
Payment and confirmation flow
Enrolment is completed with an online payment step and an automated confirmation of the active membership.
Delivery roadmap
How the programme ran
- 01
Discovery · Shared on request
Programme, plan and workflow mapping with the hospital team.
- 02
Build · Shared on request
Membership plans, enrolment, payment flow, digital membership identity and admin management.
- 03
Rollout · Shared on request
Staff walkthroughs, verification testing at the point of service and go-live support.
Results
What changed after go-live
Measured in the client's own systems against the baseline captured in discovery.
Stack & integrations
What it was built on
Technology stack
Integrations
Capabilities used
Services and platforms behind this work
FAQ
Questions about this engagement
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